WHAT DOES THE ASSEMBLY/INSTALLATION INCLUDE?
GENERAL QUALIFYING CRITERIA FOR SMART HOME DEVICE INSTALLATION
Ensure the Installation Location meets the following criteria prior to installation of Smart Home product(s) or the Authorized Installer will not be able to perform the installation:
- Functioning wireless internet at your location.
- WiFi coverage in the area(s) you want to install Smart Home product(s). WiFi signal strength is critical to most products’ functionality. Outdoor devices such as doorbells and flood lights are typically at the furthest reach of the average WiFi network, and may not function properly without enhancing your local network via WiFi extenders.
- Know your WiFi password.
- Have a Smart Device such as a smart phone or tablet to manage/control your Smart Home product(s).
- Ability to download apps to your Smart Device and know your password.
Smart Thermostat
Specific Qualifying Criteria prior to Installation:
- Do everything as stated above under General Qualifying Criteria for Smart Home Device Installation.
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- Require access to furnace room at the time of installation.
The Authorized Installer will:
- Unpack the Smart Thermostat.
- Remove and replace an existing functioning thermostat according to manufacturer’s instructions.
- Wire with existing wiring – if additional wires are required a quote quotation will be provided.
- Test Smart Thermostat to ensure proper operation and that it functions with all aspects of the furnace/air conditioner. (Note: air conditioner can NOT be tested in the winter months for functionality).
- Connect Smart Thermostat to local WiFi network and configure up to 3 thermostats from the same manufacturer that are already physically installed.
- Configure App on up to 3 Smart Home products and review manufacturer’s user manual with the Customer.
- Clean up the work area once the Smart Thermostat is installed.
- Prepare the product’s packaging for disposal by the Customer.
Smart Security Camera
Specific Qualifying Criteria prior to Installation:
- Do everything as stated above under General Qualifying Criteria for Smart Home Device Installation.
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- Require a power outlet within 10 ft of the desired installation location.
The Authorized Installer will:
- Unpack the Smart Security Camera.
- Install Smart Security Camera according to the manufacturer’s instructions within 10 ft of a power outlet and physically mount it to the surface up to 10 ft high.
- Connect Smart Security Camera to local WiFi network and configure.
- Configure App on up to 3 Smart Home products and review manufacturer’s user manual with the Customer.
- Clean up the work area once the Smart Security Camera is installed.
- Prepare the product’s packaging for disposal by the Customer.
Smart Doorbell
Specific Qualifying Criteria prior to Installation:
- Do everything as stated above under General Qualifying Criteria for Smart Home Device Installation.
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- Require an existing wired (not battery operated) door bell.
The Authorized Installer will:
- Unpack the Smart Doorbell.
- Remove and replace an existing functioning wired doorbell.
- Install Smart Doorbell according to the manufacturer’s instructions in exact location of existing wired doorbell.
- Install provided chime module device inside chime when required.
- Connect doorbell to local WiFi network and configure.
- Configure App on up to 3 Smart Home products and review manufacturer’s user manual with the Customer.
- Clean up the work area once the Smart Doorbell is installed.
- Prepare the product’s packaging for disposal by the Customer.
Smart Door Lock
Specific Qualifying Criteria prior to Installation:
- Do everything as stated above under General Qualifying Criteria for Smart Home Device Installation.
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- The door must be able to shut and lock completely without requiring any additional pushing or pulling (any door that does not shut cleanly will not lock properly, drain the battery very quickly and could burn out the Smart Door Lock).
- Smart Door Lock replacing existing door lock must be exactly the same size and shape as the existing lock size (some locks are one piece with the handle, and some are a separate deadbolt). If the Smart Door Lock is not compatible with the existing door hole, we will be unable to complete the installation.
The Authorized Installer will:
- Unpack the Smart Door Lock.
- Remove and replace an existing door lock.
- Install Smart Door Lock according to the manufacturer’s instructions on desired door.
- Test functionality of local locking mechanism (test key and codes).
- Connect Smart Door Lock to local network or controller and configure.
- Configure App on up to 3 Smart Home products and review manufacturer’s user manual with the Customer.
- Clean up the work area once the Smart Door Lock is installed.
- Prepare the product’s packaging for disposal by the Customer.
Smart Light Switches
Specific Qualifying Criteria prior to Installation:
- Do everything as stated above under General Qualifying Criteria for Smart Home Device Installation.
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- Access to your electrical panel at time of installation.
- Light switches must be wired and functioning properly.
The Authorized Installer will:
- Unpack the Smart Light Switch.
- Remove and replace an existing functional light switch.
- Install Smart Light Switch according to manufacturer’s instructions.
- Connect Smart Light Switch to local network or controller and configure.
- Test Smart Light Switch to ensure proper operation.
- Configure App on up to 3 Smart Light Switches and review manufacturer’s user manual with the Customer.
- Clean up the work area once the Smart Light Switch is installed.
- Prepare the product’s packaging for disposal by the Customer.
Voice Assistants
Specific Qualifying Criteria prior to Installation:
- Do everything as stated above under General Qualifying Criteria for Smart Home Device Installation.
The Authorized Installer will:
- Unpack the Voice Activated Smart Home product.
- Connect Voice Activated Smart Home product according to the manufacturer’s instructions.
- Configure Voice Activated Smart Home to the local WiFi network according to the manufacturer’s instructions.
- Test Voice Activated Assistant to ensure proper operation.
- Walk customer through account setup for Voice Activated Smart Home products according to the manufacturer’s instructions.
- Connect up to 15 previously installed and properly functioning smart devices to the Voice Activated Smart Home product.
- Configure App on up to 3 Smart Home products and review manufacturer’s user manual with the Customer.
- Clean up the work area once the Voice Activated Smart Home product is installed.
- Prepare the product’s packaging for disposal by the Customer.